Merchandising Coordinator, Print on Demand (POD)

Hot Topic HQ - City of Industry, California - Full-time


The Print on Demand team is looking for someone to help them dot their I's and cross their T'!

How do all those band tees hit the website? Where did my Batman hoodie come from and how did it get to me so fast?! Don't worry, you'll learn all of this and more by working directly with one of the key drivers for Hot Topic Inc's ECommerce business - Print on Demand (aka POD). Our POD Merchandise Coordinator will provide administrative support for our POD team by communicating and following up with internal and external partners to track new items, skus, issues & product updates on our licensed and non-licensed apparel categories.

Flexible to work 100% remote.


  • Provide Admin support to Print on Demand Team
  • Create POD Styles/SKUs, activate and ensure POD styles go live on the website in a timely manner without error. Deactivate styles as needed.
  • Coordinate with cross-departmental partners to guide styles thru style creation pipeline
  • Extract sales reports from system to publish to the internal and external partners
  • Maintain POD worksheets with details as provided by suppliers
  • Perform other duties as assigned


  • Keen attention to detail
  • Solid computer & Excel Skills
  • Multitasking skills & ability to prioritize multiple deadlines/projects, you thrive under pressure
  • Customer Service Skills and the ability to provide a high level of service to internal and external partners
  • Strong communication skills including ability to work in a team environment, give honest, direct feedback and a solid verbal and written communicator
  • Results driven & Solutions Oriented - approaching obstacles proactively and looking for ways to resolve problems and issues
  • Exposure to Oracle & RMS is a PLUS!
  • Access to High Speed Internet