Hot Topic Careers

We're growing faster than baby Groot! Hot Topic and BoxLunch are opening new stores and as a result we’re looking to add a New Store Operations Coordinator to the team. In this role, you’ll assist and support the Store Operations department on an administrative and functional level, while planning and executing New Store Opening (NSO) initiatives, including but not limited to Grand Openings, Relocations, Remodels, and Store Closures.   

Pay range

$20.00 - $24.00 an hour

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training, and experience, will determine the final salary for potential new hires.

WHAT YOU'LL DO

• Responsible for auditing and maintaining stock of all items required for New Store Opening boxes, recommending items to be purchased to the New Stores Manager. 
• Pack and mail New Store Opening Boxes for all brands; maintain and adhere to strict delivery schedule; communicate with PM’s regarding tracking and delivery date of NSO Boxes.
• Serves as primary point of communication for new store grand opening event details.
• Executes and evaluates efficiency of New Store Opening box materials and processes, adjusts accordingly.
• Works with New Stores Manager to ensure timely receipt of NSO incentives.
• Assists with planning, creation of materials and scheduling of new store opening manager training
• Works with cross-functional partners to verify accuracy of new store marketing collateral prior to execution
• Works with field to obtain clear, accurate images of new store storefronts for use by all departments
• Performs other job duties as needed.

WHAT YOU'LL NEED

• A minimum of a 6 months experience in a support capacity, preferably in a retail environment.
• High School Diploma, GED required.  Associate’s degree preferred.
• New Store Opening (NSO) experience is a HUGE plus.
• Excellent technical writing skills for maintenance of training materials.
• Knowledge of Microsoft Office Suite applications, Outlook, PowerPoint, Excel, Photoshop, InDesign, and Adobe Creative Suite preferred.
• Basic training knowledge/skills preferred.
• Illustrates a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
• Strong communication skills, including the ability to work in a team environment, give honest, direct feedback, and communicate clearly and professionally, both verbally and in writing.
• Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
• Is accountable for results, approaches obstacles proactively, and looks for ways to resolve problems and issues.
• Regularly required to sit, stand, bend, and lift/move up to 50 pounds.