Hot Topic HQ - City of Industry, California - Full-time


Be the face of Hot Topic Inc! We are looking for a Receptionist who will manage a high volume call center, greet and account for all company visitors while multitasking and staying detailed orientated.


  • Operate computerized phone system and answer all incoming calls
  • Relay incoming and inter-company calls promptly and professionally
  • Greet office visitors and monitor visitor log
  • Maintain office security by following safety procedures and controlling access via the reception desk (employee badges, Nano Temperature kiosks)
  • Update calendars and schedule meetings
  • Generate HQ name tags/badges as needed
  • Assist in UPS including but not limited to receiving, sorting and delivering packages
  • Assist the travel department with arranging travel and accommodations
  • Assist the relocation department with relocating employees
  • Assist with various office/clerical duties as needed
  • Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure
  • Perform other job duties as needed


  • High School or equivalent
  • 1-2 years’ work experience as a Receptionist, Front Office Representative or similar role
  • Bilingual a plus
  • A dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly
  • Strong communication skills including the ability to work in a team environment, give honest, direct feedback and a solid verbal and written communicator
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Experience with administrative and clerical procedures