DevOps Manager - Store Systems

Hot Topic HQ - City of Industry, California - Full-time


We’re seeking a DevOps Manager who’ll manage service delivery, store systems reliability and scalability for the organization’s multiple platforms including: reporting, configuration and build, testing, planning, and deployment of solutions and will be accountable for all aspects of deployment and technical operations. You will coordinate between a variety of internal development, vendors, and technical experts and serve as the conduit between development operations. 


  • Manage Store Systems Issues and Escalations
  • Manage application layers via automation to increase efficiency and utilization
  • Provide core services to Software Engineering teams to standardize vital functionality and processes
  • Research and continually improve capabilities to increase application availability and speed
  • Continually inventory and document all applications and their supporting dependencies
  • Build innovative solutions to reduce complexity and simplify application configuration
  • Reduce deployment errors through standard tools and technologies
  • Manage, lead, and mentor a team of highly technical resources
  • Be accountable and responsible for the accuracy and completeness of assigned work and results and act in a collaborative, team-oriented environment focused on common goals to achieve mutually beneficial results
  • Prioritize and manage workload and communicate issues clearly


  • Requires knowledge of and hands-on experience with Store Point of Sales Systems, integrations and delivery concepts, processes, technology, and tools including, strong focus on business outcomes; comfort with collaboration, open communication, and reaching across functional borders; communicating and collaborating with others; subject matter expert of DevOps best practices, covering the spectrum of development and operations; demonstrated technical leadership abilities and responsibilities
  • Bachelor’s degree in Computer Science, Information Systems, or similar field
  • 8 or more years of increasing responsibility 
  • Must have 2 or more years of direct management experience
  • Must have demonstrated understanding of DevOps and technical quality control processes, artifacts, and tools. Must have 5+ years of hands on experience with Point of Sales Systems/Merchandising/Pricing required. Experience with Oracle XSTORE, ORMS, ORPM preferred
  • Must have hands-on experience with deployment automation and automation tools
  • Must have good understanding in PCI/Security best practices and incident response
  • Working expertise with software build and deploy processes
  • Expertise with scripting languages (such as SQL, Unix, Windows)
  • Working expertise with programming languages such as Java
  • Expertise with build and release management tools like Jenkins, Nexus, Apache Ant, and Maven
  • Experience with systems and IT operations
  • Ability to use a wide variety of open source technologies and tools
  • Strong grasp of automation tools