Drop Ship Admin - Remote

Hot Topic HQ - City of Industry, California - Full-time


Do you love Pop culture and have super power organization skills? Our eCommerce team is looking for a Drop Ship Coordinator to join their forces! As Drop Ship Coordinator, this position will work closely with the specialist as well as provide administrative support to the rest of the team.


  • All data integrity management between vendors and Hot Topic
  • Assist with testing for integrated vendors in collaboration with Drop Ship Specialist
  • Liaison with tech for any issues related to feeds, sync updates, and data rules between systems
  • Liaison with AP for invoicing and vendor payment
  • Daily monitoring of delinquent shipments and cancellations as well as inventory levels
  • Daily/Weekly operational reporting in collaboration with AP & Traffic Teams


  • Solid computer & Excel Skills
  • Multitasking skills & ability to prioritize multiple deadlines/projects, you thrive under pressure
  • Customer Service Skills and the ability to provide a high level of service to internal and external partners
  • Strong communication skills including ability to work in a team environment, give honest, direct feedback and a solid verbal and written communicator
  • Results driven & Solutions Oriented - approaching obstacles proactively and looking for ways to resolve problems and issues
  • Undergraduate Degree in Business, Logistics Operations, Information Technology, or related fields a plus
  • Exposure to Lawson, Oracle & RMS is a PLUS!